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Bon Secours St. Mary's Hospital Fax Number — Reach the Right Department

If you are looking for one fax number that reaches all of Bon Secours St. Mary's Hospital, there isn't one — and this page explains how to fax the office you actually need. Located in Richmond, Virginia, Bon Secours St. Mary's Hospital is part of Bon Secours and a regional medical center that cares for patients throughout the Mid-Atlantic. Medical records is not the same line as a referral, so identifying the destination is what gets the paperwork where it belongs.

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Bon Secours St. Mary's Hospital Fax Number

Use Bon Secours St. Mary's Hospital's records-request instructions to find where to send documents

Hours: Records and registration staff typically work weekday business hours, while the ED accepts urgent faxes any time.

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What You Can Fax to Bon Secours St. Mary's Hospital

  • Insurance authorization requests
  • Discharge instructions and follow-up orders
  • Medical records and patient history
  • Pre-operative clearance forms
  • Referral forms
Tip: Label each page with the patient's name, date of birth, and record number — those three identifiers are what staff use to match a chart at Bon Secours St. Mary's Hospital. Address the cover sheet to physician referrals or the exact team you are reaching, and include a number where staff can reach you. Send everything in one PDF rather than several faxes, and keep the confirmation for your records.

Why Bon Secours St. Mary's Hospital has no single fax number

The fax that reaches medical records at Bon Secours St. Mary's Hospital is not the one that reaches its clinics. A records request and a referral go to two different fax numbers here. Pin down the right office before sending and nothing sits in the wrong queue.

How to find Bon Secours St. Mary's Hospital's current fax number

The right number for Bon Secours St. Mary's Hospital depends entirely on which office should receive the document. Ask the referring provider's office, which often already has the correct Bon Secours St. Mary's Hospital fax on file. Verifying the office and the line up front is the honest shortcut here.

Faxing PHI to Bon Secours St. Mary's Hospital the compliant way

Anything with a patient's history headed to Bon Secours St. Mary's Hospital is protected data under HIPAA. Encryption in transit and a compliant provider are what keep the transmission within the rules. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to Bon Secours St. Mary's Hospital.

Faxing to Bon Secours St. Mary's Hospital — FAQ

Yes — HIPAA permits faxing protected health information when the channel is secure. A consumer app is not enough; the channel has to be encrypted and compliant, which rules out shared office machines. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to Bon Secours St. Mary's Hospital. Handled that way, the records stay within the rules end to end.

The current line comes from Bon Secours St. Mary's Hospital directly, since department numbers change. Check Bon Secours St. Mary's Hospital's medical-records page, then verify the line by phone. Keep the working number with the patient's file for next time. Note the number the first time so the next fax to Bon Secours St. Mary's Hospital is quicker.

There is no single hospital-wide fax at Bon Secours St. Mary's Hospital. As a community hospital, it splits incoming faxes across medical records and the individual clinics. Match the office to your document, then send to that specific line. Sending to the wrong line only delays the paperwork.

Include the three identifiers staff use to match a chart: full name, date of birth, and medical record number. Direct the cover sheet to the correct Bon Secours St. Mary's Hospital department and include a number staff can call. Send it as one combined PDF so the pages stay in order. Check the details once before you send so nothing bounces back.

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