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Bluegrass Care Navigators Fax Number — Send Physician Orders and the Plan of Care

Faxing verbal-order signatures, a plan of care, or face-to-face documentation to Bluegrass Care Navigators means reaching the clinical office — this page shows how, securely. Bluegrass Care Navigators is an independently operated home health agency, a home health and hospice agency in Lexington, Kentucky, caring for patients across the Ohio Valley. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.

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Bluegrass Care Navigators Fax Number

Check with Bluegrass Care Navigators's intake desk, which can point you to the correct branch line

Hours: The intake and records offices generally run Monday-Friday during business hours; both the home health and hospice on-call lines handle urgent orders after hours.

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What You Can Fax to Bluegrass Care Navigators

  • OASIS-supporting clinical documentation
  • The signed CMS-485 plan of care or hospice election statement
  • Medical records and release-of-information (ROI) authorizations
  • A hospital or SNF discharge summary for a referral
  • A home health or hospice referral from a hospital or physician
Tip: Put the patient's full name, date of birth, and medical record number on every page so Bluegrass Care Navigators can match documents that get separated during intake. Name the receiving office — medical records, the referral intake office, or the clinical team — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

Verbal-order signatures at Bluegrass Care Navigators

Face-to-face (F2F) documentation and recertification orders for Bluegrass Care Navigators are handled by the clinical office, apart from intake. The clinical team matches the order to the patient's plan of care before it is carried out. Send the order and the supporting F2F note as one fax so nothing arrives split.

Where the Bluegrass Care Navigators fax number actually comes from

The reliable way to fax Bluegrass Care Navigators is to ask the exact office for its working line. Call Bluegrass Care Navigators and ask for the referral intake office or the office you are trying to reach. That one confirmation call is what keeps the documents out of the wrong queue.

Keeping records to Bluegrass Care Navigators HIPAA-compliant

Because these documents hold health information, the transport to Bluegrass Care Navigators has to be compliant. Encryption in transit and a compliant provider are what keep the transmission within the rules. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to Bluegrass Care Navigators.

Faxing to Bluegrass Care Navigators — FAQ

Send a signed release form to the records staff who manage the patient's file. The office names the current fax once your request is on file. List the patient identifiers, the dates, and the exact records you want so nothing is missed. They release the copies to the recipient you named after processing.

No. Bluegrass Care Navigators routes faxes to separate office lines, so medical records and the referral intake office do not share a number. The line for medical records is separate from the one for referral intake. Confirm the correct line for the office you are reaching before you send. Sending to the wrong line only delays the paperwork.

Put the patient's full name, date of birth, and medical record number on every page. Note the target office — medical records, referral intake, or the clinical team — on the cover sheet. Attach the signed ROI authorization when the fax is a records request. Check the details once before you send so nothing bounces back.

Faxes reach Bluegrass Care Navigators whenever you send, but when they are handled varies by office. Processing at medical records generally runs Monday through Friday during business hours. The on-call clinical line handles urgent patient-care orders after hours. A brief follow-up call confirms an urgent fax to Bluegrass Care Navigators was seen.

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