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Blood Assurance Fax Number — Donor Eligibility & Deferrals

Eligibility and deferral records travel by fax at Blood Assurance — this guide covers sending them to the right desk cleanly. Blood Assurance is a community blood center in Chattanooga, Tennessee, supporting volunteer blood donation, mobile blood drives, and the supply of blood components to area hospitals across the mid-South. Because a donor's eligibility record is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Blood Assurance Fax Number

Check with Blood Assurance's front desk, which can route you to donor records or the collections staff

Hours: A donor center keeps donor-floor hours across weekdays and often weekends for scheduled and walk-in donations, so the front desk receives a fax during collection hours, while the records staff who process release requests work a narrower weekday window.

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What You Can Fax to Blood Assurance

  • A mobile blood-drive schedule or donor roster coordinated with a sponsor or host organization
  • A look-back or donor-notification letter tied to a post-donation test result
  • A packing slip or shipping manifest accompanying a blood-component delivery to a hospital
  • An apheresis (platelet or plasma) donor appointment confirmation or pre-donation questionnaire
  • A donor's signed request for a copy of their own donation history or test results
Tip: Label each page with the donor's full name and date of birth — those identifiers are what staff use to match a file at Blood Assurance. Name the receiving staff — the donor records staff, donor services, or the hospital-services coordinator — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

The donor history questionnaire at Blood Assurance

Because a deferral has to be documented, Blood Assurance sends and receives faxed eligibility records — the questionnaire, the deferral reason, and the reinstatement note when one applies. Include the donor's identifiers so the record is matched to the donation history cleanly. Flag a time-sensitive deferral question on the cover sheet.

Release of donor records at Blood Assurance

A donor-records request at Blood Assurance — donation history, a test result, or a deferral reason — moves once the signed authorization is on file. Because a donor file spans the questionnaire, test results, and deferral history, note which parts you need. Keep the confirmation so you can show the release was sent.

HIPAA and your fax to Blood Assurance

Because these documents hold health information about a donor, the transport to Blood Assurance has to be compliant. Encryption in transit and a compliant provider are what keep the transmission within the rules. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Blood Assurance is encrypted in transit with a delivery confirmation.

Faxing to Blood Assurance — FAQ

Faxing donor records to Blood Assurance is fine under HIPAA as long as the service is compliant. An unsecured machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to Blood Assurance. Handled that way, the records stay within the rules end to end.

The right number depends on which staff should receive the document. Reach Blood Assurance by phone and confirm the fax it uses today. Keep the working number with your file for next time. Note the number the first time so the next fax to Blood Assurance is quicker.

Often just one center line, though a busier operation may split donor records and hospital orders onto separate lines. Even so, an eligibility record, a deferral notice, and a hospital order may go to different staff on that one line. A quick call to Blood Assurance settles the number and the desk. Sending to the wrong desk only delays the document.

Yes — the donor history questionnaire and any deferral notice are regularly faxed to Blood Assurance when a donor's eligibility has to be confirmed. Providing the exact fax speeds the record to the right desk at Blood Assurance. Flag a temporary versus permanent deferral so it is handled correctly. Put the donor's name and date of birth on every page so it is matched.

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