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Big Island Urology and Andrology Fax Number — Request and Send Records

Getting a copy of a urology record from Big Island Urology and Andrology starts with a completed release-of-information form; here is where to send it. Big Island Urology and Andrology is a urology practice in Kailua Kona, Hawaii, providing urologic care — evaluation and treatment of an elevated PSA, blood in the urine, kidney stones, an enlarged prostate, and urinary problems in the Hawaiian Islands. Because a urology record is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Big Island Urology and Andrology Fax Number

Confirm the right fax with Big Island Urology and Andrology; the records line may differ from the referral or authorization desk

Hours: A urology office is staffed through the clinic day, so the machine receives faxes across business hours; the records and authorization staff who answer prior authorizations still keep standard weekday hours.

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What You Can Fax to Big Island Urology and Andrology

  • A prostate-biopsy or bladder-tumor surgical-pathology report
  • A lab or imaging result forwarded to a treating specialist
  • A disability or work-status form completed at the visit
  • A procedure order for a cystoscopy, stone surgery, or vasectomy
  • A CT urogram or renal-ultrasound report sent to the treating urologist
Tip: Label each page with the patient's full name and date of birth — those identifiers are what staff use to match a chart at Big Island Urology and Andrology. Name the receiving staff — the records staff, the front desk, or the urologist — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

How records move at Big Island Urology and Andrology

A record from Big Island Urology and Andrology moves once the authorization is verified and the patient's identity is confirmed. The staff confirm the identifiers and the signer's authority before anything is released. Include a callback number so staff can reach you with a question.

Identifiers your fax to Big Island Urology and Andrology needs

How you label the pages decides whether Big Island Urology and Andrology can reconnect them if they get separated. Put the patient's full name and date of birth on every page. A delivery confirmation then tells you the pages reached Big Island Urology and Andrology.

Keeping records to Big Island Urology and Andrology HIPAA-compliant

A urology note, its PSA trend, and any biopsy pathology are protected health information, so how you fax them to Big Island Urology and Andrology matters as much as the number. The rules turn on using a secure, compliant service rather than a public or ad-supported one. Send FAX Mail encrypts pages in transit and includes HIPAA from the $39.99/month Professional plan, a safer route for patient records going to Big Island Urology and Andrology than a public machine.

Faxing to Big Island Urology and Andrology — FAQ

Get it from the office itself rather than an old listing, since a practice's numbers change. A larger practice may take some documents through a records office, so confirm Big Island Urology and Andrology still accepts fax for your request. That one verification keeps sensitive pages out of the wrong hands. That confirmation is the difference between a delivered record and a lost one.

Release of information begins with a signed release request to the records staff. Big Island Urology and Andrology verifies your identity before releasing the record. Include the patient's name, date of birth, and the dates of care and record types. Turnaround depends on the request; routine copies are handled in the order received.

Most likely one — a practice like Big Island Urology and Andrology keeps a single front-office fax more often than a bank of lines. One number does not mean one desk — the routing is by staff, not machine. Ask Big Island Urology and Andrology which line fits your document to be sure. When in doubt, ask Big Island Urology and Andrology for the fax by the name of the desk.

Ask your primary care office to fax the referral, and Big Island Urology and Andrology takes it from there. Give the referring office Big Island Urology and Andrology's current referral fax so it is not sent to a stale line. A complete referral means Big Island Urology and Andrology is not chasing a missing PSA or urinalysis before it can book. That one step gets the appointment moving at Big Island Urology and Andrology.

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