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Bhg Reference Lab Fax Number — Send Lab Records Securely

A test order or result headed to Bhg Reference Lab is protected health information, so the service you fax it with matters as much as the number. Bhg Reference Lab, a reference laboratory in Memphis, Tennessee, receives test orders, authorizations, and records requests by fax. This guide covers the compliant way to send PHI plus how to reach the correct office at the lab.

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Bhg Reference Lab Fax Number

Confirm the right fax with the Bhg Reference Lab office handling your test order or account request

Hours: Client services and records offices generally run Monday-Friday during business hours; the reference laboratory runs testing across extended, high-volume shifts.

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What You Can Fax to Bhg Reference Lab

  • A send-out or reference-test requisition
  • A lab test order or requisition (the tests ordered, the specimen source, and the ICD-10 diagnosis)
  • A request to release lab results or a report back to the ordering provider
  • A client-account setup or supply request
  • A release-of-information (ROI) authorization for a patient's lab records
Tip: Every page should carry the patient's full name, date of birth, and record number so nothing is orphaned at Bhg Reference Lab. State which reference laboratory office the fax is for on the cover sheet so it is routed on the first try. Send multi-page documents as one combined PDF and keep the delivery confirmation.

Protected health information and Bhg Reference Lab

A fax to Bhg Reference Lab that carries a patient's test order or result is PHI and belongs on a secure channel. The rules turn on using a secure, compliant service rather than a public or ad-supported one. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Bhg Reference Lab travels over a compliant channel instead of a fax machine in a shared office.

The records-request path at Bhg Reference Lab

Chart and result requests at Bhg Reference Lab are processed by the records office once a signed release is on file. Records are released to you or to the party the patient names once the request is verified. Confirm the current records fax with Bhg Reference Lab before you send the authorization.

Where the Bhg Reference Lab fax number actually comes from

Rather than trust an old listing, get the current fax straight from Bhg Reference Lab. Check Bhg Reference Lab's client-services or medical-records page, then verify the line by phone. Once you have the working number from Bhg Reference Lab, keep it with the patient's file for next time.

Faxing to Bhg Reference Lab — FAQ

A number copied from a search result may be stale; Bhg Reference Lab has the current one. Reach the specific Bhg Reference Lab office by phone and confirm the fax it uses today. That one verification keeps sensitive pages out of the wrong queue. That confirmation is the difference between a delivered order and a lost one.

Start with a signed ROI form to Bhg Reference Lab's records office. Bhg Reference Lab will tell you where to fax or upload the completed form. Include the patient's name, date of birth, and the tests and date range. Turnaround depends on the request; routine copies are handled in the order received.

No. Documents go to different fax lines at Bhg Reference Lab depending on the office. Client services, records, and the bench each keep their own line. Ask for the office you actually need to get the right number. When in doubt, ask Bhg Reference Lab for the office by name.

Include the identifiers staff use to match a specimen: full name, date of birth, and record number. Add a cover sheet addressed to the client services and account office at Bhg Reference Lab with your callback number. That routing detail is what lets Bhg Reference Lab reconnect the documents if they separate. Clear labeling is what keeps a multi-page document together at Bhg Reference Lab.

A send-out or reference-test requisition goes to client services, while a records request goes to the records office. Get the working client-services fax from Bhg Reference Lab directly. Note the ordering account so the result is reported to the right client. Keep the transmission confirmation in case you need to show it went through. It is a small step that saves a follow-up call later.

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