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Baylor Scott & White Fax Number — Where Records and Referrals Go

Baylor Scott & White Health is the largest nonprofit system in Texas, formed from two long-standing organizations, with hospitals and clinics across North and Central Texas. Because it operates so many facilities, records and referrals route through the health information management office of the specific hospital or clinic, not one system-wide fax line. The number you need is printed on the release-of-information form the facility returns, tied to that location in your MyBSWHealth patient account, or given when you call the campus's medical records desk. Since Baylor Scott & White combined two networks, confirm you have the current number for the exact facility, as legacy sites may still route separately.

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Baylor Scott & White Health Fax Number

Confirm the fax number with the specific Baylor Scott & White hospital or clinic's health information management office

Hours: Baylor Scott & White HIM offices generally operate Monday through Friday, 8:00 AM to 5:00 PM Central time. Hospital emergency and inpatient units accept clinical faxes 24/7.

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What You Can Fax to Baylor Scott & White Health

  • Medical records and care summaries
  • Referral and specialist consultation forms
  • Prior-authorization and pre-certification requests
  • Prescription and medication refill requests
  • Lab, pathology, and imaging results
Tip: Because each page holds protected health information, transmit through a HIPAA-eligible service rather than an unsecured machine; Send FAX Mail's Business plan at $79.99/month supports that and gives you a delivery receipt for your records. Repeat the patient's full name, date of birth, and Baylor Scott & White medical record number on every page instead of only the cover, since scanning intake often splits long sets. Direct the cover to the exact department or clinician so the fax isn't left in a general queue.

Faxing to Baylor Scott & White Health — FAQ

The combined organization still processes release-of-information at the facility level, and some legacy Baylor and Scott & White locations keep their own record systems. Send your request to the specific site that treated the patient rather than assuming a single merged records desk covers the whole network.

Routine requests are usually completed within several business days, with larger or specialty charts taking longer because they may need clinician review. If you are working against a surgery date or new-provider intake, note that deadline on your cover sheet and fax well ahead of it.

MyBSWHealth handles results, messaging, and some electronic document sharing, but it can't transmit a full legal record set to an outside insurer or unconnected provider on its own. When a third party needs the complete chart, a faxed authorization to the facility's HIM office remains the standard route.

A referring office faxes the referral and supporting clinical notes to the receiving Baylor Scott & White clinic's line. Releasing an existing chart is separate and still requires a patient-signed authorization, so any records request should include that signed form even when a provider is the sender.

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