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Bay Clinic Fax Number — Referrals and Care Coordination

Need to fax a referral or care-coordination document to Bay Clinic? Those go to the team that arranges the patient's care, not a general fax line. Bay Clinic, a community health center based in Hilo, Hawaii, takes in referrals, records, and enrollment documents by fax and online. A referral holds patient health information, so this guide pairs the correct destination with a secure send.

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Bay Clinic Fax Number

Confirm the fax number with the specific Bay Clinic site or department handling your request, since each site keeps its own line

Hours: Bay Clinic medical records and referral offices generally keep weekday business hours across their sites; a fax sent overnight is worked the next business day.

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What You Can Fax to Bay Clinic

  • Prior authorization and referral-authorization forms
  • Medicaid and insurance enrollment paperwork
  • Sliding-fee-scale and financial-eligibility documents
  • Medical records and release-of-information (ROI) authorizations
  • Referrals to specialists and hospitals
Tip: Every page should carry the patient's full name, date of birth, and medical record number so nothing is orphaned at Bay Clinic. State which federally qualified health center site the fax is for on the cover sheet so it is routed on the first try. Confirm the site still accepts fax before you send — many centers now use referral portals or secure upload — and keep the delivery confirmation.

Getting a patient referred at Bay Clinic

To send a referral or care-coordination document to Bay Clinic, it goes to the referral coordination team, not a general line. Group the supporting notes, labs, and current insurance into one job rather than several separate faxes. Note the receiving program on the cover sheet so the referral reaches the right coordinator at Bay Clinic.

Enrollment, eligibility, and referrals at Bay Clinic

Referral and benefits paperwork at Bay Clinic routes to the team that manages eligibility and coordination. Include the patient's name, date of birth, and the household and income details the sliding-fee application asks for. Address the cover sheet to Bay Clinic's enrollment or referral team so it is not misrouted to a clinic.

HIPAA and your fax to Bay Clinic

Because these documents hold PHI, the channel you send them over matters as much as the number. Encryption in transit is what keeps a patient's records and identifiers out of the wrong hands. Send FAX Mail keeps every page to Bay Clinic encrypted from your device to the receiving line, with plans from $12.99/month and a 7-day free trial.

Faxing to Bay Clinic — FAQ

Yes, when the channel is secure. A patient's name, date of birth, and history are protected health information, so a free app or a shared office machine is the wrong channel. Send FAX Mail's flat plans start at $12.99/month with a 7-day free trial, and every page to Bay Clinic travels encrypted. Choose the secure channel first, then confirm the number for Bay Clinic.

A number copied from a search result may be the wrong site; Bay Clinic has the current one. Call the specific Bay Clinic clinic location and ask for the medical records office or the team you are reaching. That one verification keeps sensitive pages out of the wrong queue. Note the number the first time so the next fax to Bay Clinic is quicker.

Some Bay Clinic sites take fax; many referrals now move through a referral portal or secure upload. A records request, an ROI authorization, or an enrollment form is still commonly faxed even where referrals are online. Check the instructions first; if fax is accepted, send it cleanly with the right identifiers. Confirming the channel first is the honest shortcut with Bay Clinic.

No. Bay Clinic keeps a separate fax for records, referrals, and each clinic site, so there is no one central number. As a federally qualified health center, it splits incoming faxes across the medical records office and the individual clinic sites. Ask for the site you actually need to get the right number. Sending to the wrong site only delays the paperwork.

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