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Basin Hearing Solutions Fax Number — Hearing-Aid Orders and Fittings

Basin Hearing Solutions evaluates, orders, and fits hearing aids, and the paperwork travels by fax to the physician, the plan, or the manufacturer; here is how, securely. Basin Hearing Solutions is a hearing-aid center in Williston, North Dakota, providing hearing tests, hearing-aid evaluations and fittings, and device programming, repairs, and follow-up in the northern Plains. Because a device record is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Basin Hearing Solutions Fax Number

Check with Basin Hearing Solutions's front desk, which can route you to records, an audiologist, or billing

Hours: A hearing clinic is staffed through the appointment day, so the machine receives faxes across business hours; the records and insurance staff who handle authorizations still keep standard weekday hours.

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What You Can Fax to Basin Hearing Solutions

  • A signed release of information for the hearing-aid or audiology record
  • An audiogram or hearing-test result sent to the referring or primary care office
  • An insurance or third-party-administrator claim for the device benefit
  • A prior-authorization or benefit form for a hearing aid or a cochlear device
  • A medical-clearance waiver or physician sign-off before a hearing-aid fitting
Tip: Label each page with the patient's full name and date of birth — those identifiers are what staff use to match a chart at Basin Hearing Solutions. Name the receiving staff — the records staff, the front desk, or the audiologist — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

How a hearing-aid order moves through Basin Hearing Solutions

When Basin Hearing Solutions evaluates a patient for hearing aids, the evaluation, the order to the manufacturer, and the fitting summary travel by fax to the physician, the plan, or the lab. The device order names the make, model, and ear so the manufacturer builds the right aid. Put the patient's name and date of birth on every page so it is matched.

How a hearing-aid benefit is authorized through Basin Hearing Solutions

Because many plans require it, Basin Hearing Solutions faxes a benefit-authorization request and the supporting audiogram before a hearing aid or cochlear device is dispensed. A complete authorization packet in one fax means the plan is not waiting on a missing page. Confirm the plan's or administrator's fax before the authorization is sent.

Protected health information and Basin Hearing Solutions

Because these documents hold health information about a patient, the transport to Basin Hearing Solutions has to be compliant. HIPAA permits faxing PHI over a compliant, encrypted service — not a shared machine at the library or a free app. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Basin Hearing Solutions travels over a compliant channel instead of a shared machine.

Faxing to Basin Hearing Solutions — FAQ

A hearing-aid center like Basin Hearing Solutions routinely faxes the evaluation, the order to the manufacturer, and the plan's authorization request. Give Basin Hearing Solutions the plan or member ID so a benefit authorization is matched to the right coverage. The device order names the make, model, and ear so the right aid is built. That one step keeps the fitting on schedule.

At minimum, the patient's name and date of birth belong on each page. Add a cover sheet addressed to records or the front desk at Basin Hearing Solutions with your callback number. That routing detail is what lets Basin Hearing Solutions reconnect the documents if they separate. Clear labeling is what keeps a multi-page document together at Basin Hearing Solutions.

You can send to Basin Hearing Solutions any time the machine is on, and the office's posted hours mean it is usually received the same day; records requests are worked on weekdays. The posted hours cover weekdays and sometimes a Saturday morning. Send anything routine early in the day so it does not wait over a closed office. A quick call ahead helps staff watch for a time-sensitive page.

Yes, when the transport is compliant. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to Basin Hearing Solutions. A secure send protects both you and the patient whose record it is.

A device at Basin Hearing Solutions moves by fax with the evaluation and the order so the manufacturer and the plan have what they need. Confirm Basin Hearing Solutions's device and benefit fax before the order or authorization is sent. Send the audiogram and the authorization as one PDF so nothing arrives split. Name the receiving staff on the cover sheet so it is not misrouted. Doing it that way avoids the most common cause of a delay.

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