Banner Hospice Fax Number — Send the Election and Certification
Electing the Medicare hospice benefit with Banner Hospice starts with the signed election statement and the CTI, so the right fax is the admissions line. Based in Phoenix, Arizona, Banner Hospice is part of Banner Health and a health-system hospice program serving patients and families throughout the desert Southwest. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.
Banner Hospice Fax Number
Call Banner Hospice and ask for the hospice referral team or the office you need to reach by fax
Hours: Intake and records keep weekday hours; the program's on-call line receives time-sensitive orders after hours.
Send a Fax NowWhat You Can Fax to Banner Hospice
- A hospital discharge summary and transition-to-hospice referral
- Medical records and release-of-information (ROI) authorizations
- The signed hospice election statement
- Comfort-kit and medication orders coordinated with the pharmacy
- Face-to-face (F2F) recertification encounter documentation
Electing the hospice benefit with Banner Hospice
A patient choosing hospice with Banner Hospice signs the election statement, and it goes to admissions with the certification of terminal illness. The attending physician the patient designates is recorded so orders and the plan of care are coordinated. Note the attending physician and a callback number so the team can verify a question.
Getting orders to the hospice care team at Banner Hospice
Verbal-order signatures and interim orders at Banner Hospice go to the hospice care team that carries them out. A durable medical equipment order — a hospital bed, oxygen, or a wheelchair — is coordinated with the DME vendor on receipt. Include the patient's name and date of birth so staff match it to the right chart.
Faxing PHI to Banner Hospice the compliant way
Faxing PHI to Banner Hospice is allowed, but the service you use has to protect it. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Banner Hospice travels over a compliant channel instead of a fax machine in a shared office.
Faxing to Banner Hospice — FAQ
No. Banner Hospice routes faxes to separate office lines, so medical records and the admissions and referral office do not share a number. As a hospital-affiliated hospice, it splits incoming faxes across medical records, intake, and the hospice care team. Ask for the office you actually need to get the right number. When in doubt, ask Banner Hospice for the office by name.
At minimum, the patient's name, date of birth, and medical record number belong on each page. Direct the cover sheet to the correct Banner Hospice office and include a number staff can call. That routing detail is what lets Banner Hospice reconnect the documents if they separate. Clear labeling is what keeps a multi-page record together at Banner Hospice.
You can send to Banner Hospice any time, though routine paperwork is worked during business hours. Routine records and intake are staffed on weekdays. Time-critical orders are picked up at any hour by the on-call hospice clinician. Expect same-day handling for the urgent orders the on-call team watches for.
Yes, when the transport is compliant. An unsecured machine in a shared space cannot promise the confidentiality the rules expect. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to charts sent to Banner Hospice. A secure send protects both you and the patient whose chart it is.
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