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Banner Health Fax Number — Sending Records, Referrals, and Authorizations

Banner Health is an Arizona-based nonprofit system with hospitals and clinics across Arizona, Colorado, Nebraska, Nevada, Wyoming, and California. Because Banner runs dozens of facilities, it does not publish one shared fax number — records, referrals, and authorizations go to the health information management team at the specific hospital or Banner Health Center involved. You will usually find the right number on the release form the facility mails or faxes back to you, on the location detail in the Banner patient portal, or by calling that campus and asking for medical records. Match the number to the department you need, since a Banner imaging center and its hospital HIM office are reached differently.

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Banner Health Fax Number

Ask the individual Banner Health hospital or clinic for its medical records fax number

Hours: Banner Health medical records departments typically operate Monday through Friday, 8:00 AM to 5:00 PM local time. Banner hospital clinical units receive time-sensitive faxes 24/7.

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What You Can Fax to Banner Health

  • Medical records and discharge summaries
  • Physician and specialist referral forms
  • Prior-authorization and pre-certification requests
  • Prescription and refill authorization requests
  • Laboratory and radiology reports
Tip: These documents are protected health information, so send them through a HIPAA-eligible fax service instead of a public copy-shop machine; Send FAX Mail's Business plan at $79.99/month supports that and returns a confirmation you can keep for your files. Print the patient's full name, date of birth, and Banner medical record number on every page rather than only the cover, because pages get separated during intake scanning. Address the cover sheet to the exact Banner department or clinician so staff can route it without a phone call back to you.

Faxing to Banner Health — FAQ

Send your request to the facility where the care actually happened, not to a Banner corporate address. A patient treated at a Banner hospital in Arizona and later at a clinic in Colorado has records in two HIM offices, so each state's facility handles the portion of the chart it created. Ask whichever office you reach first whether it can coordinate the other or whether you should fax a second authorization.

Routine Banner record requests are generally completed within several business days, with larger or specialty charts taking longer because they may need clinician sign-off. If the records are needed for an appointment on a set date, note that date on your cover sheet and follow up a day or two ahead rather than assuming same-day processing.

Either can send, but the request still has to carry a patient-signed authorization for Banner to release anything. A referring physician's office often faxes referrals directly to the receiving Banner clinic, while a patient obtaining their own records faxes the signed authorization to that facility's HIM line. The document requirements are the same regardless of who hits send.

Fax gives you a transmission confirmation the same day, which mail does not, and it avoids the multi-day postal delay that can matter before a surgery or a specialist visit. For sensitive or time-critical documents, a confirmed fax to the correct Banner HIM number is usually the safer choice as long as you verify the number first.

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