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Backus Hospital Fax Number — Referrals, Transfers, and Prior Authorization

A referral to Backus Hospital goes to the program that will treat the patient, so the destination line depends on the service. As part of Hartford HealthCare, Backus Hospital in Norwich, Connecticut receives faxed records and referrals for patients across southern New England. Send the referral with the records that support it so the accepting team can triage without waiting on a second fax.

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Backus Hospital Fax Number

Use Backus Hospital's records-request instructions to find where to send documents

Hours: Routine records processing runs Monday to Friday; time-sensitive clinical documents reach the units at any hour.

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What You Can Fax to Backus Hospital

  • Home-health and skilled-nursing orders
  • Pre-operative clearance forms
  • Referral forms
  • Prescription and renewal requests
  • Lab and imaging results
Tip: Mark all pages with the patient identifiers (name, date of birth, record number) that Backus Hospital needs to reconnect a split record. Direct the cover sheet to medical records or the program handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Sending a referral packet to Backus Hospital

Transfer and referral paperwork at Backus Hospital is handled apart from records requests. The accepting service reviews the packet before scheduling or approving care. A brief call to Backus Hospital ahead of a time-sensitive referral helps staff watch for it.

Why Backus Hospital has no single fax number

Documents sent to Backus Hospital land at different lines depending on the office. What you send to records will not arrive at the clinic unless the number matches. Identify the destination office first, and the paperwork lands with the right team.

The secure way to fax Backus Hospital

Anything with a patient's history headed to Backus Hospital is protected data under HIPAA. The rules turn on using a secure, compliant service rather than a public or ad-supported one. Send FAX Mail encrypts pages in transit and includes HIPAA from the Professional plan at $39.99/month, with the Business plan at $79.99/month for higher volume — a safer route for records going to Backus Hospital than a public machine.

Faxing to Backus Hospital — FAQ

Every page should carry the patient's full name, date of birth, and record number. Add a cover sheet addressed to physician referrals at Backus Hospital with your callback number. A delivery confirmation then tells you the fax reached Backus Hospital. A missing identifier is the usual reason a fax sits in a queue at Backus Hospital.

Backus Hospital receives faxes at any hour, but the offices that process them keep set schedules. Records and referral offices work weekday business hours. Send routine requests early in the day for same-day handling; emergencies are actioned immediately. Flag anything time-sensitive on the cover sheet so it is not treated as routine.

Yes — HIPAA permits faxing protected health information when the channel is secure. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail encrypts pages in transit and includes HIPAA starting at $39.99/month — safer for PHI headed to Backus Hospital than a public machine. Choose the secure channel first, then confirm the number for Backus Hospital.

The current line comes from Backus Hospital directly, since department numbers change. Use Backus Hospital's release-of-information form, which names where to send the authorization. A quick check beats faxing PHI to a number that has moved. The office that receives the fax is the authority on its own number.

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