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Aveanna Healthcare Fax Number — Send a Home Health Referral

Sending a home health referral to Aveanna Healthcare for a hospital or SNF discharge? Those route to the referral intake office, which keeps its own fax line. As an independently operated home health agency, Aveanna Healthcare in Phoenix, Arizona receives faxed orders, records, and referral packets for patients across the desert Southwest. Send the discharge summary with the medication list, physician orders, and face-to-face note so intake can review without waiting on a second fax.

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Aveanna Healthcare Fax Number

Reach the Aveanna Healthcare branch that owns your request and confirm its fax before sending

Hours: Intake and authorization staff work weekday hours, while the on-call clinician fields time-sensitive orders any time.

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What You Can Fax to Aveanna Healthcare

  • Medical records and release-of-information (ROI) authorizations
  • The signed CMS-485 plan of care and recertification orders
  • Updated medication lists and reconciliation
  • Therapy (PT, OT, and speech) evaluation and orders
  • Physician orders and verbal-order signatures
Tip: Mark all pages with the patient identifiers (name, date of birth, record number) that Aveanna Healthcare needs to reconnect a split record. Direct the cover sheet to central referral intake or the office handling the request, with a callback number for questions. Group the pages into a single fax and hold onto the confirmation in case you need to prove it arrived.

Starting home health with Aveanna Healthcare by fax

A referral to Aveanna Healthcare — from a hospital, a skilled nursing facility, or a physician — goes to central referral intake. Include the face-to-face (F2F) encounter note and the ordering physician's contact information. Ask Aveanna Healthcare whether the referral should go to a central intake line or the local branch.

Finding the right office to fax at Aveanna Healthcare

A home health branch such as Aveanna Healthcare assigns a fax to each office rather than one shared line. Clinical orders go to the case manager; authorization and eligibility go to the billing and authorization office. Match the document to the office and you skip the guesswork.

The secure way to fax Aveanna Healthcare

Because these documents hold health information, the transport to Aveanna Healthcare has to be compliant. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to Aveanna Healthcare.

Faxing to Aveanna Healthcare — FAQ

Aveanna Healthcare receives faxes at any hour, but the offices that process them keep set schedules. Records and referral intake offices work weekday business hours. Urgent referrals and clinical orders reach the on-call clinician at any hour regardless of the office schedule. A brief follow-up call confirms an urgent fax to Aveanna Healthcare was seen.

Yes — HIPAA permits faxing protected health information when the channel is secure. Faxing itself is accepted for PHI; the transport is what has to be secure. Send FAX Mail includes HIPAA and encryption from $39.99/month for faxes to Aveanna Healthcare. Handled that way, the records stay within the rules end to end.

The current line comes from Aveanna Healthcare directly, since branch numbers change. Many agencies take referrals through a portal or a shared EHR now, so confirm Aveanna Healthcare still accepts fax. Verifying the office and the line up front is the honest shortcut. Note the number the first time so the next fax to Aveanna Healthcare is quicker.

Send a signed release form to the records staff who manage the patient's file. Aveanna Healthcare routes the request to the records staff who pull the chart. Put the patient identifiers and the requested dates on the authorization. They release the copies to the recipient you named after processing.

Referrals route to central intake or the local branch, apart from a records request. Ask Aveanna Healthcare whether to send to central intake or the local branch line. Include the patient identifiers and the referring hospital on the cover sheet. Confirm the current fax with Aveanna Healthcare before you send. The result is a clean hand-off to the right team at Aveanna Healthcare.

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