Ashford Place Health Campus Fax Number — Send Medical Records and Release Requests
Faxing resident history to Ashford Place Health Campus means reaching the records team that manages files — this page shows how, securely. Located in Shelbyville, Indiana, Ashford Place Health Campus is part of Trilogy Health Services and a post-acute care center serving residents throughout the Midwest. Because a resident's chart is protected health information, this guide covers both where to send it and how to keep the transmission compliant.
Ashford Place Health Campus Fax Number
Reach the Ashford Place Health Campus office that owns your request and confirm its fax before sending
Hours: Intake and business-office staff work weekday hours, while the nursing floor accepts urgent clinical faxes any time.
Send a Fax NowWhat You Can Fax to Ashford Place Health Campus
- PASRR screening and Medicaid eligibility forms
- Prior-authorization and utilization-review documents
- Medical records and resident history
- Release-of-information (ROI) authorizations
- Hospital discharge summaries and transfer records
How medical records move at Ashford Place Health Campus
Chart requests at Ashford Place Health Campus are processed by the records office once a signed release is on file. A signed release-of-information (ROI) authorization is what allows the records to move. Put the resident's identifiers on every page so the request is matched cleanly.
Making sure your fax lands with the right team at Ashford Place Health Campus
A clear cover sheet is what keeps a faxed record matched to the right resident at Ashford Place Health Campus. Add your callback number so staff can reach you with a question instead of setting the request aside. With the identifiers and destination clear, the fax lands where it should on the first try.
Sending resident charts to Ashford Place Health Campus without cutting corners
Anything with a resident's history headed to Ashford Place Health Campus is protected data under HIPAA. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Ashford Place Health Campus travels over a compliant channel instead of a fax machine in a shared office.
Faxing to Ashford Place Health Campus — FAQ
Ashford Place Health Campus receives faxes at any hour, but the offices that process them keep set schedules. Processing at medical records generally runs Monday through Friday during business hours. A records request sent overnight is picked up the next business day, while urgent orders go straight to the nursing station. Expect same-day handling for the resident-care items the nursing station watches for.
Yes — HIPAA permits faxing protected health information when the channel is secure. A consumer app is not enough; the channel has to be encrypted and compliant, which rules out shared office machines. Send FAX Mail covers HIPAA on the Professional ($39.99/month) and Business ($79.99/month) plans for documents going to Ashford Place Health Campus. A secure send protects both you and the resident whose chart it is.
The current line comes from Ashford Place Health Campus directly, since office numbers change. Check Ashford Place Health Campus's admissions or medical-records page, then verify the line by phone. Keep the working number with the resident's file for next time. That confirmation is the difference between a delivered record and a lost one.
Send a signed release form to the records staff who manage the resident's file. Ask Ashford Place Health Campus where the signed release should go. Name the records and dates so the office can pull them without a follow-up. Turnaround depends on the request; routine copies are handled in the order received.
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