Ashbrook Radiology Fax Number — Send a Prior Authorization
A payer approval for a study at Ashbrook Radiology has to be on file before scheduling, and it routes to the authorization office. As a diagnostic radiology practice, Ashbrook Radiology in Asheville, North Carolina, takes faxed orders, prior-authorization approvals, and records requests for diagnostic radiology reads and reporting across the Carolinas. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.
Ashbrook Radiology Fax Number
Call Ashbrook Radiology and ask for the team or office you need to reach by fax
Hours: Records keep weekday hours; the practice receives time-sensitive orders during business hours.
Send a Fax NowWhat You Can Fax to Ashbrook Radiology
- A request to compare against an outside prior study
- A prior-authorization approval from the insurer for advanced imaging (MRI, CT, or PET)
- A stat read request with the clinical question spelled out
- Prior imaging reports and comparison studies from another facility
- A request to release the radiology report and images back to the referring provider
How a payer approval reaches Ashbrook Radiology
Advanced imaging at Ashbrook Radiology — an MRI, a CT, or a PET study — usually needs prior authorization, and that paperwork goes to the insurance and authorization office. A denial can usually be appealed with additional clinical notes, which travel to the same office. Address the cover sheet to the insurance and authorization office so the approval is filed against the order.
How imaging orders reach Ashbrook Radiology
Getting a patient scheduled at Ashbrook Radiology starts with the office that reviews the order and the indication. Scheduling matches the order to an appointment slot and the correct protocol before the visit. Address the cover sheet to the scheduling and pre-authorization office so the order reaches the schedulers.
Faxing PHI to Ashbrook Radiology the compliant way
Because these documents hold health information, the transport to Ashbrook Radiology has to be compliant. The rules turn on using a secure, compliant service rather than a public or ad-supported one. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for imaging records sent to Ashbrook Radiology.
Faxing to Ashbrook Radiology — FAQ
Put the patient's full name, date of birth, and (when known) medical record number on every page. Direct the cover sheet to the correct Ashbrook Radiology office and include a number staff can call. A delivery confirmation then tells you the fax reached Ashbrook Radiology. For an imaging order, add the study ordered, the body part, and the clinical indication.
Faxes reach Ashbrook Radiology whenever you send, but when they are handled varies by office. The offices that handle orders and records keep standard weekday hours. Send routine requests early in the day for same-day handling; stat orders are worked during scan hours. Plan routine requests for a weekday morning when the office is fully staffed.
It is, provided your fax service is HIPAA-compliant. A consumer app is not enough; the channel has to be encrypted and compliant, which rules out shared office machines. Send FAX Mail encrypts pages in transit and includes HIPAA starting at $39.99/month — safer for PHI headed to Ashbrook Radiology than a public machine. The safeguard is the service you use, not the act of faxing.
The right number depends on which office should receive the document. Call Ashbrook Radiology and ask for the scheduling and pre-authorization office or the office you are reaching. A quick check beats faxing PHI to a number that has moved. Skip the stale listing and confirm the line at the source.
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