Apex Optometric Care Fax Number — Glasses and Contact-Lens Prescriptions
Apex Optometric Care releases your eyeglass or contact-lens prescription after the exam and can fax it to an online retailer or an outside optician; here is how, securely. Located in Hartford, Connecticut, Apex Optometric Care is an optometric office serving patients of all ages in southern New England. Because a prescription is protected health information, this guide covers both where to send it and how to keep the transmission compliant.
Apex Optometric Care Fax Number
Use Apex Optometric Care's patient or referring-provider instructions to find where to send documents
Hours: An eye care practice keeps regular weekday hours, often with a Saturday clinic, so the front desk can receive a fax during business hours, while the records staff who process release requests work a narrower window.
Send a Fax NowWhat You Can Fax to Apex Optometric Care
- A vision-plan eligibility or authorization form for VSP, EyeMed, or a similar plan
- A copy of a contact-lens prescription released to the patient or an optical retailer
- A comprehensive eye-exam report sent to the patient's primary care physician
- An eyeglass prescription released after a refraction
- A referral to an ophthalmologist for cataract surgery or a retina consult
Getting your contact-lens Rx from Apex Optometric Care
A refraction at Apex Optometric Care produces an eyeglass or contact-lens prescription the patient is entitled to, and it is commonly faxed to an online retailer or an outside optician. Include the prescribing optometrist and the exam date so the release is verifiable. Confirm the destination fax with the retailer or optician before Apex Optometric Care sends the prescription.
Sending your eye-exam report to your doctor from Apex Optometric Care
After a comprehensive eye exam at Apex Optometric Care, the report is faxed to the patient's primary care physician so the medical record stays whole — that continuity-of-care fax is the everyday document an eye care office sends. A patient can ask Apex Optometric Care to send the exam report to their doctor, and providing the office's fax speeds it along. Confirm the receiving fax at the patient's primary care physician's office, and the report reaches the right chart.
Faxing PHI to Apex Optometric Care the compliant way
Because these documents hold health information about a patient, the transport to Apex Optometric Care has to be compliant. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. Send FAX Mail encrypts pages in transit and includes HIPAA from the $39.99/month Professional plan, a safer route for patient records going to Apex Optometric Care than a public machine.
Faxing to Apex Optometric Care — FAQ
You are entitled to your prescription, so Apex Optometric Care can fax an eyeglass or contact-lens Rx to a retailer or optician. Confirm the retailer's fax before you rely on the release being sent. An eyeglass prescription carries the sphere, cylinder, axis, and any add so the lenses can be made. Keep the confirmation so you can show the prescription was released.
At minimum, the patient's name and date of birth belong on each page. Note the target — records, the front desk, or the optical desk — on the cover sheet. That routing detail is what lets Apex Optometric Care reconnect the documents if they separate. Complete, legible identifiers are what move the request fastest.
You can send to Apex Optometric Care any time the machine is on, and the office's posted hours mean it is usually received the same day; records requests are worked on weekdays. Front-desk coverage tracks the practice's appointment hours, often including a Saturday morning. A records release sent after hours is picked up the next business day. Flag anything urgent on the cover sheet so staff see it is time-sensitive.
It is, provided your fax service is HIPAA-compliant. The risk is not the fax itself but an unsecured tool, so a free app or a public machine will not do. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to patient records sent to Apex Optometric Care. The safeguard is the service you use, not the act of faxing.
Continuity is coordinated by faxing the acuity, refraction, pressures, and any diagnosis from Apex Optometric Care to your primary care office. Ask Apex Optometric Care to note your physician's office on the cover sheet. Keep the confirmation until the report is acknowledged. A brief call ahead helps staff watch for a time-sensitive fax. It is a small step that saves a follow-up call later.
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