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American Toxicology Lab Fax Number — How to Find the Current Line

American Toxicology Lab routes faxes by office, so the right number is whichever team should receive your document — here is how to confirm it. Based in Johnson City, Tennessee, American Toxicology Lab is a toxicology and drug-testing laboratory and works drug testing and toxicology for the community it serves across the mid-South. Rather than list a number that changes, this page shows how to get the current one and fax it securely.

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American Toxicology Lab Fax Number

Use American Toxicology Lab's test-ordering or collection instructions to find where to send documents

Hours: Routine records processing runs Monday to Friday; confirmation orders are worked as specimens are accessioned.

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What You Can Fax to American Toxicology Lab

  • A specimen-collection or send-out instruction for a referred test
  • A standing or recurring lab order (for example, monthly INR or metabolic panels)
  • The completed patient registration and insurance information for billing
  • An add-on test request for a specimen already accessioned at the lab
  • A prior-authorization approval for a genetic, molecular, or otherwise specialized test
Tip: Label each page with the patient's name, date of birth, and record number — those identifiers are what staff use to match a specimen at American Toxicology Lab. Address the cover sheet to the exact team you are reaching at American Toxicology Lab, and include a number where staff can reach you. Send everything in one PDF rather than several faxes, and keep the confirmation for your records.

Tracking down the correct American Toxicology Lab fax

A fax number copied from a search result may be stale; American Toxicology Lab has the current one. Check American Toxicology Lab's client-services or medical-records page, then verify the line by phone. Confirming the line first is a two-minute step that prevents a misrouted record.

Faxing a test order to American Toxicology Lab

Getting a specimen tested at American Toxicology Lab starts with the office that reviews the requisition and the indication. The diagnosis code is what lets the office confirm coverage and, for specialized assays, start prior authorization. Confirm the current client-services fax with American Toxicology Lab before sending a time-sensitive order.

Faxing PHI to American Toxicology Lab the compliant way

Because these documents hold health information, the transport to American Toxicology Lab has to be compliant. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for lab records sent to American Toxicology Lab.

Faxing to American Toxicology Lab — FAQ

File a signed authorization with the medical records office. Ask American Toxicology Lab where the signed release should go. Include the patient's name, date of birth, and the tests and date range. Once processed, American Toxicology Lab releases the results and, when asked, the full test history.

No. Documents go to different fax lines at American Toxicology Lab depending on the office. The line for the medical records office is separate from the one for client services. Ask for the office you actually need to get the right number. Keep the confirmed number with the patient's file so you are not searching next time.

Label each page with the patient's name, date of birth, and record number. Direct the cover sheet to the correct American Toxicology Lab office and include a number staff can call. That routing detail is what lets American Toxicology Lab reconnect the documents if they separate. For a test order, add the tests requested, the specimen source, and the ICD-10 diagnosis.

The machines accept faxes around the clock; staff processing depends on the office. The offices that handle orders and records keep standard weekday hours. Time-critical orders are picked up by the laboratory team during operating hours. Plan routine requests for a weekday morning when the office is fully staffed.

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