American Hearing Solutions Fax Number — Hearing-Aid Orders and Fittings
Handling hearing-aid paperwork at American Hearing Solutions? A fitting runs on documents — the evaluation, the device order, and the fitting note — that move by fax — this page shows how. American Hearing Solutions, a hearing-aid center in Cincinnati, Ohio, sends and receives audiograms, referrals, device orders, and authorizations by fax every day. Because a device record is protected health information, this guide covers both where to send it and how to keep the transmission compliant.
American Hearing Solutions Fax Number
Check with American Hearing Solutions's front desk, which can route you to records, an audiologist, or billing
Hours: Front-desk coverage tracks the practice's testing and fitting hours, so an incoming fax is received when the office is open, but a records release sent after hours is processed the next business day.
Send a Fax NowWhat You Can Fax to American Hearing Solutions
- An audiogram or hearing-test result sent to the referring or primary care office
- A medical-clearance waiver or physician sign-off before a hearing-aid fitting
- A hearing-aid evaluation, fitting, or device-order form
- A warranty, repair, or remake order sent to the manufacturer
- A prior-authorization or benefit form for a hearing aid or a cochlear device
Fitting and device paperwork at American Hearing Solutions
Because American Hearing Solutions dispenses and services hearing aids, the device order, the repair or remake request, and the follow-up summary are routine faxes on the same case. The device order names the make, model, and ear so the manufacturer builds the right aid. Confirm the manufacturer's or the office's fax before the order is sent.
How a hearing-aid benefit is authorized through American Hearing Solutions
Before a device is ordered, American Hearing Solutions often faxes a prior-authorization request with the audiogram and the medical justification to the patient's plan. Confirm whether the authorization goes to the medical plan or a hearing-benefit administrator before sending. Confirm the plan's or administrator's fax before the authorization is sent.
HIPAA and your fax to American Hearing Solutions
Faxing PHI to American Hearing Solutions is allowed, but the service you use has to protect it. Encryption in transit and a compliant provider are what keep the transmission within the rules. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to American Hearing Solutions is encrypted in transit with a delivery confirmation.
Faxing to American Hearing Solutions — FAQ
File a signed authorization with the office's records staff. American Hearing Solutions will tell you where to fax or upload the completed form. Put the patient identifiers and the requested dates of care on the authorization. Turnaround depends on the request; routine copies are handled in the order received.
As a hearing practice, American Hearing Solutions usually runs one working fax at the front desk, with records, the audiologist, or the insurance desk sometimes on a second line at a busier office. Which staff member should receive it still depends on your document. Check with American Hearing Solutions so the fax reaches the right person. When in doubt, ask American Hearing Solutions for the fax by the name of the desk.
Once the audiologist completes the test, American Hearing Solutions can send the audiogram to the office you name. The more exact the destination, the faster the receiving office files it. Nothing about the hearing test is lost between offices when the result is sent. That one step keeps your care team informed of the hearing result.
A hearing-aid center like American Hearing Solutions routinely faxes the evaluation, the order to the manufacturer, and the plan's authorization request. Provide the exact fax for the plan so the device request is not sent to a stale line. Complete device paperwork means the fitting is not held up waiting on a page. That one step keeps the fitting on schedule.
For a hearing aid, American Hearing Solutions needs the audiogram, the device order, and often a prior authorization faxed to the plan before the fitting. Ask American Hearing Solutions whether the authorization goes to the plan or a hearing-benefit administrator. Include the plan or member ID and the make, model, and ear on the order. Name the receiving staff on the cover sheet so it is not misrouted. It is a small step that saves a follow-up call later.
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