Ambry Genetics Fax Number — Send Lab Records Securely
Faxing lab records to Ambry Genetics is allowed under HIPAA — but only over a secure, compliant channel, which is where most people slip. Ambry Genetics, a molecular diagnostics laboratory in Aliso Viejo, California, receives test orders, authorizations, and records requests by fax. This guide covers the compliant way to send PHI plus how to reach the correct office at the lab.
Ambry Genetics Fax Number
Ask Ambry Genetics's client services or medical records office for the current fax number
Hours: Client services and records offices generally run Monday-Friday during business hours; the molecular team runs assays on the lab's batched testing schedule.
Send a Fax NowWhat You Can Fax to Ambry Genetics
- A standing or recurring lab order (for example, monthly INR or metabolic panels)
- A genetic-test requisition naming the gene or panel and the clinical indication
- A specimen-collection or send-out instruction for a referred test
- A lab test order or requisition (the tests ordered, the specimen source, and the ICD-10 diagnosis)
- The completed patient registration and insurance information for billing
Keeping records to Ambry Genetics HIPAA-compliant
Anything with a patient's diagnosis or lab result headed to Ambry Genetics is protected data under HIPAA. A consumer fax app is not enough; the channel needs to be encrypted and HIPAA-compliant. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Ambry Genetics travels over a compliant channel instead of a fax machine in a shared office.
Molecular panels and prior authorization at Ambry Genetics
Genetic-testing paperwork for Ambry Genetics — order, consent, and payer approval — is split across the ordering and billing offices. The clinical indication and family or personal history support both the test choice and the payer's criteria. Send the requisition, the consent, and any approval as one packet so the file is complete.
The honest way to get Ambry Genetics's fax number
Because Ambry Genetics routes faxes by office, the number you need is the one the receiving team publishes. Check Ambry Genetics's client-services or medical-records page, then verify the line by phone. A quick verification beats faxing sensitive pages to a number that has moved.
Faxing to Ambry Genetics — FAQ
Get it from the office that will receive the document rather than an old listing. The referring provider's office often already has the correct Ambry Genetics fax on file. Verifying the office and the line up front is the honest shortcut. Note the number the first time so the next fax to Ambry Genetics is quicker.
File a signed authorization with the medical records office. Ask Ambry Genetics where the signed release should go. Put the patient identifiers and the requested dates on the authorization. They release the copies to the recipient you named after processing.
No. Ambry Genetics routes faxes to separate office lines, so the medical records office and the client services and test-ordering office do not share a number. The line for the medical records office is separate from the one for client services. Identify the destination before sending so nothing is misrouted. Sending to the wrong line only delays the patient's testing.
Label each page with the patient's name, date of birth, and record number. Note the target office — the medical records office, client services, or the laboratory team — on the cover sheet. With identifiers and destination clear, nothing gets misrouted. Check the details once before you send so nothing bounces back.
Send the order and consent to test-ordering and the payer approval to billing. Get the working ordering fax from Ambry Genetics directly. Note the payer and member ID so billing can reconcile the authorization. Confirm the current fax with Ambry Genetics before you send. That keeps the order moving without a second round trip.
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