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Altendorf Counseling Fax Number — Refer a Client and Send an Intake Packet

A referral to Altendorf Counseling carries the reason for referral and any prior records — this guide covers sending it cleanly and securely. As a counseling center in Fargo, North Dakota, Altendorf Counseling coordinates outpatient counseling and therapy for individuals, couples, and families for clients in therapy across the northern Plains. Because a referral carries protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Altendorf Counseling Fax Number

Reach Altendorf Counseling and confirm the working fax before sending a record

Hours: A behavioral health program keeps outpatient clinic hours, so the front office can receive a fax during the day and into the evening for some programs, while the release-of-information staff who process authorizations work a weekday window.

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What You Can Fax to Altendorf Counseling

  • A signed release of information authorizing the counseling record to move
  • A continuity note after a crisis, hospitalization, or a higher level of care
  • An insurance eligibility or benefits-verification document
  • A treatment plan or session progress note for a coordinating provider
  • A coordination update to the client's primary care office
Tip: Put the client's name and date of birth on each page so Altendorf Counseling can match it cleanly. Direct the cover sheet to records, intake, or a clinician at Altendorf Counseling, with a callback number for questions. Group the pages into a single fax with the release attached, and hold onto the confirmation in case you need to prove it arrived.

Referring a client to Altendorf Counseling

Because Altendorf Counseling takes new clients by referral, the referral fax with the presenting concern and contact details is what opens the door to an intake appointment. A complete referral packet in one fax means the assessment can be scheduled faster. A quick call helps intake watch for an urgent referral.

Release of information at Altendorf Counseling

A treatment record from Altendorf Counseling is released only after the authorization is confirmed and the client's identity is checked. A complete request — identifiers, dates, and records wanted — is filled fastest. Keep the confirmation so you can show the release was sent.

The secure way to fax Altendorf Counseling

A treatment plan, a progress note, or a psychiatric summary is protected health information, and behavioral health records are among the most sensitive, so how you fax them to Altendorf Counseling matters as much as the number. Encryption in transit and a compliant provider are what keep the transmission within the rules. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for Altendorf Counseling.

Faxing to Altendorf Counseling — FAQ

Often just one program line, though a busier center may split records and referrals onto separate lines. Which staff member should receive it still depends on your document. Verify the working fax with Altendorf Counseling first, since a program's numbers change. When in doubt, ask Altendorf Counseling for the fax by the name of the office.

Fax the referral to Altendorf Counseling's intake office with the reason for referral, the client's contact details, and any recent records. Note whether the referral is urgent so a crisis follow-up is triaged first. Send the referral and its attachments as one PDF so nothing is split. Whether an intake is offered depends on program capacity and the client's needs.

Label each page with the client's name and date of birth. Direct the cover sheet to the correct Altendorf Counseling desk and include a number staff can call. A delivery confirmation then tells you the fax reached Altendorf Counseling. Clear labeling is what keeps a multi-page document together at Altendorf Counseling.

An outpatient program is staffed across appointment hours, so an incoming fax is received during business hours, while routine records paperwork moves on weekdays. The intake desk is covered whenever the program is seeing clients. Time-sensitive coordination reaches the clinical team while the program is open; routine paperwork waits for office hours. A quick call ahead helps staff watch for a time-sensitive page.

Yes — a counseling center like Altendorf Counseling faxes a summary or a completion letter to a client's physician or an employee assistance program (EAP) on a signed release. Give Altendorf Counseling the receiving office or EAP fax so the document reaches the right destination. A quick call confirms an EAP or physician received a time-sensitive letter. Name the receiving staff on the cover sheet so it is not misrouted. It is a small step that saves a follow-up call later.

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