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Alliance Mobile Health Fax Number — Request a Run Report

Getting a copy of a transport record from Alliance Mobile Health starts with a completed release-of-information request; here is where to send it. Alliance Mobile Health is an EMS agency in Troy, Michigan, providing emergency medical services and patient transport — 911 and standby response, interfacility transfers, and scheduled medical transports in the Great Lakes region. Because a transport record is protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Alliance Mobile Health Fax Number

Ask Alliance Mobile Health's dispatch or billing office for the current fax number

Hours: Because crews and dispatch are staffed 24/7, a fax lands at the agency at any time, while the office staff who handle records requests and billing keep standard weekday hours.

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What You Can Fax to Alliance Mobile Health

  • Insurance or Medicare claim documentation for a billed transport
  • A physician certification statement (PCS) for a scheduled non-emergency transport
  • A prior-authorization request for repetitive scheduled transport
  • An advance beneficiary notice (ABN) for a transport a payer may not cover
  • A signed authorization and assignment of benefits for a transport claim
Tip: Label each page with the patient's full name, date of birth, and the date of transport — those identifiers are what staff use to match a trip at Alliance Mobile Health. Name the receiving desk — the billing and records staff, dispatch, or the billing office — on the cover sheet, and add your callback number. Combine the documents into one job so they stay in order, and save the transmission receipt.

The records-request path at Alliance Mobile Health

Release of a run report at Alliance Mobile Health runs on a signed authorization — from the patient, an attorney, or an insurer — not a casual phone request, before a copy leaves the office. The staff confirm the identifiers and the requester's authority before anything is released. Keep the confirmation so you can show the request was sent.

Identifiers your fax to Alliance Mobile Health needs

Documents that arrive at Alliance Mobile Health without identifiers are the ones that get set aside. Note the run or trip number so the receiving office can tie the fax to the right transport. Send multi-page records as one combined PDF so the documents stay in order.

Protected health information and Alliance Mobile Health

Faxing PHI to Alliance Mobile Health is allowed, but the service you use has to protect it. A machine in a shared space cannot promise the confidentiality the rules expect. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Alliance Mobile Health is encrypted in transit with a delivery confirmation.

Faxing to Alliance Mobile Health — FAQ

A number copied from a search result may be stale; Alliance Mobile Health has the current one. Check Alliance Mobile Health's billing or records instructions, then verify the line by phone. That one verification keeps sensitive pages out of the wrong hands. That confirmation is the difference between a delivered record and a lost one.

Start with a signed release form to Alliance Mobile Health's records office. The records staff confirm the fax destination for the authorization. Include the patient's name, date of birth, and the transport date and record type. Turnaround depends on the request; routine copies are handled in the order received.

Alliance Mobile Health is usually reached at a dispatch line and an office line that covers records and billing. The line is shared, but the person who works it varies by request. Ask Alliance Mobile Health which line fits your document to be sure. That check is what gets your fax to the person who works it.

That is standard; Alliance Mobile Health sends the run report to the hospital's emergency department after the transport. Ask Alliance Mobile Health's records office where to send the release for a copy of the report. A critical hand-off is flagged so the emergency department sees the report before arrival. That one step keeps the transport documented end to end.

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