Alamo Hospice Fax Number — Send the Election and Certification
Electing the Medicare hospice benefit with Alamo Hospice starts with the signed election statement and the CTI, so the right fax is the admissions line. Alamo Hospice, a hospice agency in San Antonio, Texas, is an independently operated hospice provider and receives clinical documents by fax every day. Because these documents carry patient health information, this guide covers both where to send them and how to keep the transmission compliant.
Alamo Hospice Fax Number
Confirm the right fax with the Alamo Hospice office handling your referral or election paperwork
Hours: Routine records processing runs Monday to Friday; urgent hospice orders reach the on-call clinician around the clock.
Send a Fax NowWhat You Can Fax to Alamo Hospice
- The certification of terminal illness (CTI)
- Prior-authorization and Medicare hospice benefit eligibility documents
- Medical records and release-of-information (ROI) authorizations
- Face-to-face (F2F) recertification encounter documentation
- Comfort-kit and medication orders coordinated with the pharmacy
The election-and-certification path at Alamo Hospice
A patient choosing hospice with Alamo Hospice signs the election statement, and it goes to admissions with the certification of terminal illness. Both the hospice medical director and, initially, the attending physician sign the certification for the first benefit period. Address the cover sheet to the admissions office so the election reaches the team that opens the case.
Verbal-order signatures at Alamo Hospice
A prescriber sending orders to Alamo Hospice reaches the hospice care team or the records office that files them. A complete order — patient identifiers, the instruction, and the physician's signature — is actioned fastest. Confirm the current clinical fax with Alamo Hospice before sending a time-sensitive comfort-care order.
Keeping records to Alamo Hospice HIPAA-compliant
Faxing PHI to Alamo Hospice is allowed, but the service you use has to protect it. Encryption in transit and a compliant provider are what keep the transmission within the rules. Send FAX Mail's Professional plan ($39.99/month) and Business plan ($79.99/month) both include HIPAA coverage and encryption for documents bound for Alamo Hospice.
Faxing to Alamo Hospice — FAQ
Put the patient's full name, date of birth, and medical record number on every page. Note the target office — medical records, admission intake, or the hospice care team — on the cover sheet. That routing detail is what lets Alamo Hospice reconnect the documents if they separate. The identifiers matter as much as the records themselves.
Faxes reach Alamo Hospice whenever you send, but when they are handled varies by office. The offices that handle referrals and records keep standard weekday hours. Time-critical orders are picked up at any hour by the on-call hospice clinician. Routine copies follow the office's normal queue rather than jumping ahead.
It is, provided your fax service is HIPAA-compliant. A consumer app is not enough; the channel has to be encrypted and compliant, which rules out shared office machines. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to charts sent to Alamo Hospice. Compliance is about how the pages travel, not only where they land at Alamo Hospice.
The right number depends on which office should receive the document. Check Alamo Hospice's referral or medical-records page, then verify the line by phone. That one verification keeps sensitive pages out of the wrong queue. A confirmed line beats a guessed one on documents this sensitive.
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