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Adventist Health Castle Fax Number — Reach the Right Department

Faxing Adventist Health Castle starts with a fact that trips people up: the hospital routes documents to separate department lines, not a single number. Adventist Health Castle, a community hospital in Kailua, Hawaii, is an independent hospital and takes in clinical documents by fax every day. Medical records is not the same line as a referral, so identifying the destination is what gets the paperwork where it belongs.

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Adventist Health Castle Fax Number

Ask Adventist Health Castle's medical records or admissions office for the current fax number

Hours: The medical records office generally runs Monday-Friday during business hours; the emergency department receives faxes 24/7.

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What You Can Fax to Adventist Health Castle

  • Discharge instructions and follow-up orders
  • Pre-operative clearance forms
  • Prescription and renewal requests
  • Insurance authorization requests
  • Medical records and patient history
Tip: Every page should carry the patient's full name, date of birth, and medical record number so nothing is orphaned at Adventist Health Castle. State which community hospital office the fax is for on the cover sheet so it is routed on the first try. Send multi-page records as one combined PDF and keep the delivery confirmation.

One hospital, many fax lines at Adventist Health Castle

A community hospital the size of Adventist Health Castle assigns its own fax to each department. What you send to records will not arrive at the clinic unless the number matches. Start by asking which team should receive it, then send to that specific line.

Where the Adventist Health Castle fax number actually comes from

Because Adventist Health Castle routes faxes by office, the number you need is the one the receiving team publishes. Call the Adventist Health Castle main line and ask for medical records or the clinic you are reaching. A quick verification beats faxing sensitive pages to a number that has moved.

HIPAA and your fax to Adventist Health Castle

Patient records are protected health information, so how you fax them to Adventist Health Castle matters. A walk-in machine in a shared space cannot promise the confidentiality the rules expect. With Send FAX Mail you send from your phone or computer over a HIPAA-compliant, encrypted connection — Professional is $39.99/month and Business $79.99/month — appropriate for charts sent to Adventist Health Castle.

Faxing to Adventist Health Castle — FAQ

You can send to Adventist Health Castle any time, though routine paperwork is worked during business hours. Routine records and intake are staffed on weekdays. Time-critical documents are handled around the clock by the clinical teams. Flag anything time-sensitive on the cover sheet so it is not treated as routine.

It is, provided your fax service is HIPAA-compliant. HIPAA turns on using a compliant, encrypted service rather than a public one. Send FAX Mail's Business plan at $79.99/month is HIPAA-compliant and suited to charts sent to Adventist Health Castle. Choose the secure channel first, then confirm the number for Adventist Health Castle.

A number copied from a search result may be stale; Adventist Health Castle has the current one. Reach the specific Adventist Health Castle program by phone and confirm the fax it uses today. That one verification keeps sensitive pages out of the wrong queue. The office that receives the fax is the authority on its own number.

No, and that trips people up. Records, referrals, and prior authorization each keep their own line. Ask for the department you actually need to get the right number. A quick call to Adventist Health Castle settles which line your document should use.

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