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Advent Counseling Solutions Fax Number — Treatment Plans and Care Coordination

Need Advent Counseling Solutions to share a treatment plan or a progress note with a care team? Coordinating care means those documents move by fax — this page shows how. As a counseling center in Midlothian, Virginia, Advent Counseling Solutions coordinates outpatient counseling and therapy for individuals, couples, and families for clients in therapy across the Mid-Atlantic. Because a treatment plan carries protected health information, this guide covers both where to send it and how to keep the transmission compliant.

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Advent Counseling Solutions Fax Number

Use Advent Counseling Solutions's intake or records instructions to find where documents should go

Hours: A behavioral health program keeps outpatient clinic hours, so the front office can receive a fax during the day and into the evening for some programs, while the release-of-information staff who process authorizations work a weekday window.

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What You Can Fax to Advent Counseling Solutions

  • A therapy referral from a primary care physician, a school, or an employee assistance program
  • A treatment plan or session progress note for a coordinating provider
  • A request for prior counseling or mental health records
  • A signed release of information authorizing the counseling record to move
  • An insurance eligibility or benefits-verification document
Tip: Put the client's name and date of birth on each page so Advent Counseling Solutions can match it cleanly. Direct the cover sheet to records, intake, or a clinician at Advent Counseling Solutions, with a callback number for questions. Group the pages into a single fax with the release attached, and hold onto the confirmation in case you need to prove it arrived.

How Advent Counseling Solutions coordinates care by fax

Because Advent Counseling Solutions rarely works in isolation, it faxes a treatment plan or an update to the client's primary care physician or referring provider so care stays integrated. Send the plan and the latest progress note together so the update has its full context. Confirm the receiving fax at the client's primary care physician or referring provider's office so the plan reaches the right chart.

Faxing a prior-authorization request from Advent Counseling Solutions

Insurance often requires prior authorization before Advent Counseling Solutions can start or continue a service, so an authorization request — with the diagnosis and the level of care — is faxed to the health plan. Note the dates of service and the number of sessions or days requested. Confirm the plan's authorization fax before Advent Counseling Solutions sends the request.

Faxing PHI to Advent Counseling Solutions the compliant way

A fax to Advent Counseling Solutions that carries a diagnosis, a treatment plan, or a medication list is PHI and belongs on a secure channel. The rules turn on using a secure, compliant service rather than a public or ad-supported one. On Send FAX Mail, HIPAA coverage is included from the $39.99/month Professional tier up, and every page to Advent Counseling Solutions is encrypted in transit with a delivery confirmation.

Faxing to Advent Counseling Solutions — FAQ

The right number depends on which staff should receive the document. Check Advent Counseling Solutions's referral or records instructions, then verify the line by phone. A quick check beats faxing PHI to a number that has moved. The program that receives the fax is the authority on its own number.

File a signed authorization with the center's release-of-information office. Ask Advent Counseling Solutions where the signed release should go. A complete request — identifiers, dates, and records wanted — moves fastest. After review, the records go to the recipient you designated.

As an outpatient program, Advent Counseling Solutions usually runs one working fax for the office, with records or release-of-information sometimes on a second line at a busier center. The line is shared, but the person who works it varies by request. Verify the working fax with Advent Counseling Solutions first, since a program's numbers change. Note the working line the first time and the next fax is quicker.

Intake at Advent Counseling Solutions takes referrals by fax; include the client's information and the reason for referral. Send the supporting records with the referral so intake is not chasing pages. Send the referral and its attachments as one PDF so nothing is split. The more complete the referral, the sooner Advent Counseling Solutions can offer an appointment.

With a release in place, Advent Counseling Solutions sends the documents the client authorizes to the provider or program that needs them. Confirm the destination with Advent Counseling Solutions before you send. Keep the confirmation until the recipient acknowledges it. Name the receiving staff on the cover sheet so it is not misrouted. The result is a clean hand-off to the right staff at Advent Counseling Solutions.

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