Advance Care Diagnostics Fax Number — Send Lab Records Securely
Faxing lab records to Advance Care Diagnostics is allowed under HIPAA — but only over a secure, compliant channel, which is where most people slip. Advance Care Diagnostics is a clinical diagnostic laboratory in Fresno, California, handling clinical diagnostic testing for patients and referring providers across California. This guide covers the compliant way to send PHI plus how to reach the correct office at the lab.
Advance Care Diagnostics Fax Number
Check with Advance Care Diagnostics's front desk, which can route you to the correct office line
Hours: Administrative offices are open weekdays; stat and add-on orders reach the laboratory team during testing hours.
Send a Fax NowWhat You Can Fax to Advance Care Diagnostics
- A prior-authorization approval for a genetic, molecular, or otherwise specialized test
- A standing or recurring lab order (for example, monthly INR or metabolic panels)
- A request to release lab results or a report back to the ordering provider
- The completed patient registration and insurance information for billing
- A release-of-information (ROI) authorization for a patient's lab records
Protected health information and Advance Care Diagnostics
A lab order and result are protected health information, so how you fax them to Advance Care Diagnostics matters. The rules turn on using a secure, compliant service rather than a public or ad-supported one. Send FAX Mail includes HIPAA and encryption starting at $39.99/month, so PHI headed to Advance Care Diagnostics travels over a compliant channel instead of a fax machine in a shared office.
The records-request path at Advance Care Diagnostics
To send or request a patient's lab records at Advance Care Diagnostics, the request goes through the medical records office. Records are released to you or to the party the patient names once the request is verified. Address the cover sheet to the medical records office so it reaches the right desk.
The honest way to get Advance Care Diagnostics's fax number
Rather than trust an old listing, get the current fax straight from Advance Care Diagnostics. Ask the referring provider's office, which often already has the correct Advance Care Diagnostics fax on file. Verifying the office and the line up front is the honest shortcut here.
Faxing to Advance Care Diagnostics — FAQ
The right number depends on which office should receive the document. Many labs take orders through an ordering portal or a shared LIS now, so confirm Advance Care Diagnostics still accepts fax. Keep the working number with the patient's file for next time. That confirmation is the difference between a delivered order and a lost one.
File a signed authorization with the medical records office. The office names the current fax once your request is on file. Name the tests and dates so the office can pull them without a follow-up. Turnaround depends on the request; routine copies are handled in the order received.
No. Advance Care Diagnostics routes faxes to separate office lines, so the medical records office and the client services office do not share a number. What you send to the medical records office will not reach the client services office. Match the office to your document, then send to that specific line. When in doubt, ask Advance Care Diagnostics for the office by name.
Label each page with the patient's name, date of birth, and record number. On the cover sheet, name the medical records office or the receiving office so it lands with the right team. Send it as one combined PDF so the pages stay in order. Clear labeling is what keeps a multi-page document together at Advance Care Diagnostics.
Send the order to client services and the results request to records — they are handled separately. Ask Advance Care Diagnostics which office should get the order and which should get the results request. Include the tests ordered, the specimen source, the ICD-10 diagnosis, and the patient identifiers. Keep the transmission confirmation in case you need to show it went through. It is a small step that saves a follow-up call later.
Need to fax Advance Care Diagnostics?
Upload your document and send in under a minute. No fax machine needed.
7-day free trial · No credit card required