How to Send a Fax From Microsoft Word
Microsoft Word once had a built-in Internet Fax option under Save and Send, but Microsoft retired that feature and the fax service partners behind it. Current versions of Word have no fax command at all. The dependable way to fax a Word document now is to save it as a PDF — a single step in Word — and send that PDF through an online fax service, which keeps your document's exact layout intact.
What happened to Word's Internet Fax feature?
Microsoft discontinued it. Older Office releases listed Internet Fax as a way to send through a partner service, but that option was removed and the partners wound down, so today's Word — desktop or web — offers no native faxing. The reliable substitute is Word's Save As PDF (or Export to PDF) command, which produces a fax-ready file you upload to an online service. That approach also gives you a delivery confirmation Word's old feature never reliably provided.
How to fax a Word document
- 1In Word, choose File, then Save As (or Export), and pick PDF as the file type to create a fax-ready copy.
- 2Open Send FAX Mail in your browser, start the 7-day trial, and verify your email to enable sending.
- 3Upload the PDF you exported.
- 4Enter the recipient's fax number with the correct area code.
- 5Add a cover page with the recipient's name and a note if the office expects one, then click Send.
- 6Keep the confirmation email that records when the fax was delivered.
Before you send
Export to PDF instead of leaving the file as a .docx — a PDF locks the pagination so a paragraph doesn't slide onto a second page when the recipient's fax renders it. If Send FAX Mail has document conversion enabled on your account you can upload the .docx directly, but exporting to PDF yourself guarantees the layout you see is the layout that sends. For letters with a signature, insert the signature image and save to PDF so it's baked into the page.
Send a fax from Word — FAQ
Yes. The button is gone, but Word's Save As PDF replaces it: you convert the document to PDF and send that file through an online fax service. The result is the same delivered fax, and you gain a confirmation record that the discontinued feature didn't dependably give.
Converting to PDF is the safest route because it freezes the layout exactly. Send FAX Mail can accept Word files directly when document conversion is configured, but a self-made PDF removes any risk that fonts or spacing shift during conversion on the way to the fax.
They will, provided you export to PDF first. The PDF captures the pagination and table structure precisely, so an invoice or contract arrives with its columns and page breaks where you placed them rather than reflowed to fit a different renderer.
A first send is covered by the 7-day trial at no charge, which handles a one-off letter. For regular faxing, the Starter plan is $12.99/month with 600 pages included, and reaching that allowance prompts an upgrade rather than any per-page fee.
Send your fax in minutes
Upload from any device and send with delivery confirmation — no fax machine required. Plans from $12.99/month.
7-day free trial · No credit card required